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SMC - Rename Check Run File

Learn how to rename a check run file in SMC

Written by Kevin Plowman

Updated at December 8th, 2025

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" When a check run gets “stuck”, Pronto will provide an error such as the below:

 

The key here is the chqaud file (top one). This indicates that a check run has been started and was not completed, nor was the user able to properly exit the process. Once confirmed that no users are actually processing a check run, the “old” solution was that one had to shell into the “tmp” directory, find the chqaud file and remove it. Pronto has now provided a solution through SMC.

 

Open SMC, then select "Rename Cheque Run File"

The below will present you with the files that are currently in progress. Remember, you are concerned about the chqaud file:

 

When you receive the above list, locate the chqaud file and select “Rename”, then confirm in the below screen.

 

Pronto will change the name of the file…it will no longer appear in the list, as shown below. You will now be able to go back to your Selective Invoice Payment and proceed with your next payment run.

verify file change name

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